At TechImbibe IT Solutions, we are committed to protecting the privacy of our clients and users. This privacy policy outlines how we collect, use, and protect the personal information that we receive in the course of providing our digital solutions for small and medium-sized enterprises (SMEs). In addition to this, we would like to take this opportunity to explain the various measures we have in place to ensure the safety and security of our clients' and users' personal information.

Information Collection

We collect personal information from our clients and users when they register on our website or use our digital solutions. The information we collect may include:

• Name
• Email address
• Phone number
• Company details (like category of business, GST number for invoices etc)

In compliance with various data protection laws, we ensure that we collect only the personal information that is necessary for us to provide our services.

Information Use

We use the personal information we collect to provide our digital solutions to our clients and users. This includes:

• Setting up user accounts
• Processing payments
• Sending invoices and receipts
• Providing customer support
• Communicating with clients and users about our services
• Improving our services

We do not sell or rent personal information to third parties.

Information Protection

We take the security and confidentiality of personal information seriously. We use industry-standard security measures to protect personal information from unauthorized access, disclosure, and alteration. We also limit access to personal information to employees who have a legitimate business need to access it.

We use a variety of measures to ensure the security of your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Information Retention

We retain personal information for as long as necessary to provide our services to our clients and users. We may also retain personal information to comply with legal obligations, resolve disputes, and enforce our agreements.

Information Disclosure

We may disclose personal information in the following circumstances:

• To comply with legal requirements or to respond to lawful requests from government agencies or courts
• To protect our rights, property, or safety, or the rights, property, or safety of others
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our policies

We may also disclose personal information to third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

We require these service providers to use personal information only as necessary to provide the services for which they were hired and to maintain the confidentiality and security of the personal information.

Links to Third-Party Websites

Our website and digital solutions may contain links to third-party websites. These websites have their own privacy policies, which you should review before visiting them. We are not responsible for the privacy practices or content of these websites.

Changes to Privacy Policy

We may update this privacy policy from time to time to ensure that it is aligned with the latest data protection regulations. We will notify our clients and users of any changes by posting the updated policy on our website. Your continued use of our services after any changes to this policy will constitute your acceptance of the changes.

Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at privacy@techimbibe.com. Our team will be more than happy to assist you with any queries or concerns that you may have.